Privacy Policy
Effective Date: January 1, 2025
Introduction
Welcome to Cheddah Store Credits ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy.
Information We Collect
We collect information that you provide directly to us when you:
- Sign up for our beta program
- Use our Shopify app
- Contact our support team
- Subscribe to our newsletter
This may include:
- Name and email address
- Shopify store URL
- Store credit transaction data
- Usage analytics and performance data
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your store credit transactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns and optimize our platform
Data Security
We implement industry-standard security measures including:
- AES-256 encryption for data at rest
- TLS/SSL encryption for data in transit
- SOC 2 compliance (in progress)
- Regular security audits and penetration testing
We never store customer payment information. All payment processing is handled securely by Shopify.
Data Sharing
We do not sell your personal information. We may share your information with:
- Shopify (as required for app functionality)
- Cloud service providers (AWS, Google Cloud)
- Analytics providers (Google Analytics)
- Legal authorities (when required by law)
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting us.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."
Contact Us
If you have questions about this privacy policy, please contact us at:
- Email: privacy@cheddah.com
- Address: [Your Business Address]
This is a placeholder privacy policy for beta testing. A comprehensive policy will be provided before public launch.