Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, we're here to help.
Beta Support
During our beta period, we're committed to providing responsive support to help you get the most out of Cheddah Store Credits.
Email Support
- General inquiries: hello@cheddah.com
- Technical support: support@cheddah.com
- Beta program: beta@cheddah.com
- Privacy questions: privacy@cheddah.com
We typically respond within 24 hours during business days.
Join Our Beta
Interested in joining our beta program? Sign up on our homepage and we'll send you an invitation with next steps.
Feature Requests
Have an idea for a feature you'd like to see? We're actively building our roadmap based on beta user feedback. Send your suggestions to beta@cheddah.com with the subject line "Feature Request."
Bug Reports
Found a bug? Please help us improve by reporting it to support@cheddah.com with:
- Description of the issue
- Steps to reproduce
- Screenshots (if applicable)
- Your Shopify store URL
- Browser and device information
Business Inquiries
For partnership opportunities, press inquiries, or other business matters, contact us at:
- Email: business@cheddah.com
Social Media
Stay updated on new features and product announcements:
- Twitter: @cheddah
- LinkedIn: Cheddah Store Credits
Mailing Address
Cheddah Store Credits [Your Business Address] [City, State ZIP] [Country]
Frequently Asked Questions
Before reaching out, you might find your answer in our FAQ section on the homepage.
Common questions include:
- How do I set up bulk uploads?
- What Shopify plans are supported?
- How is my data secured?
- When will paid plans be available?
We look forward to hearing from you and helping you streamline your store credits management!